FAQ

ORDERS AND SHIPPING

📦 How long will it take for my order to arrive?

It takes between 1 and 5 business days to prepare your package.

If your order includes a prevention, in the product description we will indicate the estimated shipping date.

🌍 Do you ship internationally?

Yes, we ship to many countries. You can see the available destinations and shipping costs at checkout. f you have any problem when making a shipment, you can write to us at info@espadadevalkiria.com.

🚚 How can I track my order?

When we ship your order, you will receive an email with the tracking number. If you can’t find it, check your spam folder or contact us.

🔄 Can I modify or cancel my order?

If your order has not been shipped yet, write to us at info@espadadevalkiria.com as soon as possible, and we will see what we can do.

🛍️ PRODUCTS AND STOCK

⚠️ Will you restock out-of-stock products?

It depends on the product. Some items are only available in pre-sale and won’t be available again. If something you want is out of stock, you can subscribe to our newsletter to find out about future restocks.

🎁 Do you offer gift options with orders?
Yes, every month we have a special gift for our newsletter subscribers. We announce it via email, so if you're not subscribed yet, make sure to sign up so you don’t miss out!

🎁 Do you offer gift options with orders?

Yes, every month we have a special gift for our newsletter subscribers. We announce it via email, so if you're not subscribed yet, make sure to sign up so you don’t miss out!

📚 Do you sell books?

No, we don’t sell books. All our products are accessories for readers: dust jackets, prints, book covers, and more.

🛒 Can I pre-order products before they are released?

Yes, when we open pre-sales, you can secure a product before it sells out. The shipping date is always indicated in the product description.

OTHER QUESTIONS

How can I stay updated on new releases and launches?

By subscribing to our newsletter. We announce new products, gifts, and exclusive discounts there.

📦 Can I pick up my order in person?

No, at the moment we only offer shipping.

🎨 Do you accept custom orders?

We don’t make custom products, but we are always open to suggestions. If you have an idea, write to us, and we’ll consider it for future launches.

❓ I have another question, how can I contact you?

You can email us at info@espadadevalkiria.com. We’ll be happy to help! 🖤